If you have any questions or issues related to payments send us an email at firstname.lastname@example.org and we will reply as fast as possible.
Please note that all purchases are final and once you purchase your package you cannot be refunded. Fraudulent purchases/activity will result in your account being permanently banned from the server. Please make sure you are above the age of 18, or ask a parent before purchasing a rank or package.
MineRelic is NOT affiliated with Minecraft © Mojang AB. Minecraft is © Mojang AB 2009-2021.
Our Refund Policy:
Since the items and ranks you receive when purchasing are Digital Intangible Items, there is a strict no refund policy.
Since you can not replace the time it took to assign you your rank, and/or give back the items you received no refunds will be granted.
This accounts even if you were banned, or muted.
Executing a chargeback/dispute will get your account banned from our server automatically.
We require personal information to prevent fraud or abuse of our systems.
Your details will never be given or sold to any company or organization outside from MineRelic without prior notification, we strive to keep this information as safe as possible.
You will not receive any spam emails or similar, we may contact you in case we notice issues with your payment.